Cookie Policy

In this Cookie Policy, any use of the words “you”, “your” relates to all visitors to the Club’s website or who have opted-in to receive marketing or promotional emails; any use of the words (“we”, “us”, “our”, “the Club”) relates to The Queen’s Club.
 
The Queen’s Club reserves the right to make any amendments to this Cookie Policy. Please check back here from time to time. If the changes are significant, we will publish an updated Cookie Policy on the website and provide a more prominent notice.
 

What are cookies?

Cookies are small text files which are downloaded to your computer or device when you visit a website or application.
 
Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or your user preferences.
 
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.
 
Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.
 
Persistent cookies stay on your device after you’ve visited our website. For example, if you tick the ‘Remember me’ box when you log onto our website, a persistent cookie will be used so that the site remembers your choice the next time you use it. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.
 

How we use cookies?

Cookies on our website are used for a variety of different purposes, but generally speaking their use breaks down into the following categories:
 

1. Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

2. Analytical/Performance Cookies: These allow us to recognise and count the number of users of our website and see how such users navigate through our website. This helps to improve how our website works, for example, by ensuring that users can find what they are looking for easily.
3. Functionality Cookies: These improve the functional performance of our website and make it easier for you to use. For example, such cookies are used to remember that you have previously visited the website and asked to remain logged in to it
4. Targeting Cookies: These record your visit to our website, the pages you have visited and the links you have followed

 

Google Analytics

We use Google Analytics to collect information on how you use the site. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s Privacy Policy is available here.
We use cookies to enable us to use the following Google Analytics advertising features:

• Remarketing with Google Analytics
• Google Display Network Impression Reporting
• DoubleClick Platform integrations
• Google Analytics Demographics
• Interest Reporting

These cookies DO NOT collect personally identifiable information (for example, email addresses, telephone numbers).
 
You can opt out of the Google Analytics Advertising Features you use by clicking here.

 

Cookies in emails

As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email.